Implementing a new business model is not just an enterprise project but an enterprise program. Therefore, it is necessary to establish a hierarchical project management structure with a central enterprise program manager. The program manager coordinates the project managers of the different areas of the program landscape (business process change, organisational change, IT infrastructure, IT applications, ...). The program manager follows the central program management plan as defined in the transition concept and empowers the project managers to perform their tasks according to the project management plan.
The central program manager also acts as the central enterprise change manager and is responsible for tracking the alignment of the program activities with the change management plan as defined in the transition concept. The different project managers themselves act as change managers in their corresponding areas. The deep connection between program, project and change management is a key success factor of the program. Therefore, change and project management must be established as early as possible.
Another very important success factor for an enterprise project is management attention. Without support by the top management, the implementation of a business model is not possible.